We understand that you might be eager to see the pieces up close and personal before commiting but, at the moment, we do not have a physical store. Selling online only allows us to keep our overheads lower and allows us to sell to you at the much smaller price than traditional luxury brands. Remember we offer a full 30 days refund process (on non engraved items) and we are always here to answer any questions you might have.

This is exciting! You can reach out to us on [email protected].

You can write to us at [email protected] and we will reply with 2 working days.

We aim to despatch all orders the next working day. You will receive an email when the order is despatched with all tracking details.

See more here. 

Our recycled packaging is designed to act as a permanent home for your piece. Read more about our packaging here.

You can read more about our founder Victoria here. 

We strive for swift processing, making it challenging to alter orders, but reach out to us at [email protected], and we'll try to accommodate your request.

If you can't find your order confirmation email, please check your junk mail or spam folders. if that doesn't help, contact customer service [email protected].

Yes, we offer a ‘no questions asked’ return process of 30 days all items except those which have been personalised with engraving. See more about returns here and learn about the perfect sizing here.


Please note, for hygiene reasons, earrings are non-returnable.

We check every piece by hand to ensure that they arrive to you in perfect condition – but we are only human, and these are special one of a kind pieces so if your item arrives less than perfect please email as us [email protected].

We aim to despatch orders within 1 working day, so it might not be possible to change your details. But if you have not received an email confirming despatch, you drop us a line and ask [email protected]

Contact us [email protected] with your order details and we'll be happy to help! 

Should you wish to include a personalised message, use the ADD A NOTE section during checkout for a customised touch.

Yes, you can order digital gift cards by clicking here. They can be delivered either to you or directly to the recipient.

Click here to read details about where we ship to.

We currently offer rings in three sizes. See our free ring guide to determine the perfect fit for you.

We strive for swift processing, making it challenging to alter orders, but reach out to us at [email protected], and we'll try to accommodate your request.

We try our best to be kind to both people and planet – you can read all of our commitments here.